Your customers are the reason why you are in business. Therefore, you cannot neglect your relationship with them. They deserve the best, and you should give them that at every point in your industry.
Customer Relationship Management (CRM) Software is an essential tool in keeping your customers satisfied with your company.
CRM software not only helps you interact well with your customers but also enables you to gain insights into your customers. These characteristics are two of the features that makes a good CRM software.
As a cleaning service, you might wonder if you need a CRM software for your business. The answer is yes. A cleaning service CRM software will help you sort out things like accounting, invoicing, and payments.
The software helps make your business functions easier and grow your company faster. You should review our list of the best CRM software for cleaning services. It will help you choose the right software for your cleaning business.
Five (5) Best CRM Software for Cleaning Services
When selecting the software for customer management, you need to know what you will be getting and how it will help fulfill the needs of your company.
Please take a look at our review of five of the best CRM software for cleaning services. The information will help you choose one for your business.
1. ZenMaid Software
This maid service management software helps you with simple schedules and appointment reminders. These features keep your customers aware of their appointment and ensure your staff doesn’t get things missed up. No customer loves a no-show.
Created in 2013 by owners of a maid service, the software aims at helping you maintain good relationships and get new customers.
You can pay bills, issue invoices, keep your customer database, manage dispatch, track services, schedule appointments, and give your customers quotes and estimates on the software.
It is mobile-friendly, which means you can access your business on the go. Their support is also great, with the owners answering all questions and inquires.
If you need any training on using the software too, it is readily available. You can also customize your page to represent your brand.
DoTimely helps you automate your tasks, giving you more time to do the real work well. From staff management to payments, this software ensures that you stay up to date without manually doing everything yourself.
One of the things you will love about this software is how affordable it is. You can make use of the free version or subscribe and pay as low as $0.25 per invoice generated.
You can use this software for more than your cleaning business. Every type of industry has its specific features that are helpful for such a venture.
The support team is also online, ready to help you with any challenges you might have. You can make use of the mobile app to access your account at all times. The software enables you to converse with your clients as you carry out your job.
3. Brilion – Maids Software
Brilion – Maids Software is a web-based platform that helps you deal with all maid services. The features include scheduling, SMS notifications and marketing, revenue monitoring, online booking and payment, invoice generation, and much more.
Brillion is also incredibly affordable, at $5 per month. Support is always available during business hours to answer all your inquiries and questions.
Though this software does not have a mobile version yet, the software works perfectly without any glitch or issues.
The software design enables ease of use for both the owner of the business and customers. Customers can select the same maid for their cleaning. It is also easily integrated so that payment is fast and efficient.
4. The Customer Factor
The Customer Factor is a platform that helps cleaning and maintenance services in tasks like scheduling, quotes and estimates, and customer file records. The software is web-based with mobile access for all Androids.
While they do not have features like dispatch management and routing, each functionality for billing and invoicing, scheduling, text notifications, and service history tracking works perfectly.
You can always keep up to date records of all your account transactions and notify your customers about the services you rendered.
The price starts at $34.95 per month. There are no free trials. If you have any questions, contact support during business hours. You can also learn more about how the software works through the webinars they provide.
5. Housecall Pro
Housecall Pro has all the features you will need for your cleaning business, and they are continually improving. The software integrates well with QuickBooks Online.
With this software, your customers can book online, text you about technicalities, schedule an appointment, pay for services rendered, and generate an invoice.
You also get to automate and organize your business like never before. Housecall assures you a 30% growth within a year using their software.
All the features also come at an affordable price. You get 14 days of free trial so, you can figure if the software works for your business.
The prices split into three payment plans with the lowest at $49 per month. If you have an issue, you can quickly contact support on the platform. You will also have access to several training videos that will aid you.
Why should I Use CRM Software for my Cleaning Service?
You want to run a maid service in Winnipeg, and you are wondering why you should use a CRM software. Well, there are a lot of benefits to enjoy when you use software for CRM. We have taken the liberty of explaining a few of them below.
- You get more time to do the actual work of cleaning and running a business. A lot of the job apart from the actual cleaning can be automated in the software.
- It makes several processes in your cleaning business more manageable and convenient for you and your customers. You don’t have to keep forgetting bookings and appointments.
- You reduce costs drastically when you use CRM software. You spend less on stationeries and expenses spent on contacting your customers. Your customers don’t also have to pay on calls as they can access you online.
- CRM software can help you grow your business. A happy customer is a returning customer, and a happy customer is more likely to refer your company. With CRM software, you can ensure the ease and satisfaction of your customers at all times.
You do not have an excuse for not getting a CRM software for your business now. With our review of the best five software above, making a choice has also been made easy for you. Get the CRM software for your cleaning company today.